A new software version always aims to introduce new exciting features and fix problems in the current version. Unfortunately, that is not the case in many cases. That unfortunate scenario is the one that has befallen Apple is releasing iOS 11. The new iOS has bugs, and one, in particular, that affects WhatsApp notifications.
Whatsapp problems after iOS 11 update
You might have encountered the following WhatsApp issues after updating iOS 11 on your iPhone 7, 8, or X. However, you could still face these issues when running on a previous version of iOS.
- No notifications after your force quit WhatsApp
- WhatsApp keeps crashing
- WhatsApp failed to verify your phone number
- WhatsApp stuck on the loading screen
- Unable to connect to WhatsApp
- WhatsApp failing to send or receive messages
- Unable to download images or photos
- Contacts not showing up
Causes of WhatsApp issues on iPhone
Since updating to iOS 11, many iPhone and iPad users have experienced the notification problem on WhatsApp. You no longer receive new notifications after closing the app. The new notifications only pop up after opening WhatsApp. The problem is likely to be a bug in iOS 11 affecting Apple push notifications.
Many reasons can lead to the cause for the frequent crashing of WhatsApp when you open it. It can be because of limited space on whatsApp after your iOS 11 update or a problem with your devices.
The “SMS verification failed” error on WhatsApp can be a pain in the neck. One of the causes of this problem is installing a modded version of WhatsApp.
Limited network and low space on your iPhone could cause WhatsApp to be stuck on the loading screen.
If you get a prompt that you cannot connect to WhatsApp, the reason could be a weak or no internet connection. WhatsApp services being temporarily unavailable can also cause this issue.
A bad internet connection is a top reason for failing to send or receive messages on WhatsApp. Incomplete telephone number verification or the recipient blocking you can lead to this problem.
iOS 11 update and solutions to WhatsApp issues
The problems and causes listed above should give you an insight into why your WhatsApp is not working. Then you might ask, “How do I fix my WhatsApp?” or “What should I do if WhatsApp is not working?”
Some of the measures you should take to solve the above WhatsApp issues are general, while others are specific.
The issues of no WhatsApp notifications on iOS 11 and not receiving WhatsApp messages unless you open the app have been reported to be due to a bug in iOS 11. WhatsApp is working on a workaround, and you need to update to the latest version of WhatsApp to fix the problem.
A strong internet connection will also help avoid the many WhatsApp issues listed above. You can also force WhatsApp to close and then restart it. If these two approaches do not solve your problem, reinstall the app.
Add Custom Text Tones on iPhone for WhatsApp
While trying the above solutions to fix the notification problem affecting the chatting app, you may want to know how to add and use custom text/message tones. Be it on iOS 11 or older versions. The steps are essentially the same.
You need an M4R audio file that is about 3 seconds. Afterward, copy the tone to iTunes on your mac and sync it with your iPhone. Use the appropriate application to convert MP3 to M4R.
Go to the Settings app and choose Sound. Scroll down to Text tone, then locate your custom M4R audio to make it the new text or notification tone.
Have you updated to iOS 11 and faced problems with WhatsApp notifications? Try the solutions highlighted and let us know.
Melvin is a senior writer at iMentality. A DIYer at heart, Melvin loves to craft things in the tech space. He has amassed over a decade of experience in tech writing with special focus on apps and tech guides.