If your iPhone 6 shuts off with the battery left, it might be due to overheating, a faulty battery, or a malfunctioning app. Most of these problems are caused by software issues and don’t need visiting the local apple store. However, in some instances the problem might be springing from a hardware issue. In this case, you will need your iPhone 6 looked into or replaced. This detailed guide will help you diagnose and fix the iPhone 6 shuts off with battery left issue.
Why does my iPhone keep shutting off?
Before we begin discussing the fixes, question you might be asking is, “Why does my iPhone shut down by itself?” Here are some of the reasons behind this issue:
- A recent iOS update: If you’ve updated your iPhone recently to a newer iOS version, especially a beta version, you will experience software problems and compatibility issues.
- Your battery is discharging fast: There could be something draining your battery fast
- Excessive use: Your iPhone might be overheating due to excessive use
- New apps: An app you installed recently could be the source of the issue.
With all these possible causes in mind, let’s proceed to the fixes.
Close background apps
You might want to disable all apps running in the background and turn off notifications, network connections, and location from the Settings app. Proceed using your iPhone 6 normally and watch out for any unusual battery drainage or if it shuts down again. If the problem persists, proceed the next step.
Delete recently installed apps
If you installed an app prior to this problem commencing then it could be down to the app having compatibility issues with your device. In this case, delete the app or apps you installed upto a day or two before the issue started. To delete an app on iPhone 6, press and hold its icon then press the X that appears on top of it. Tap Delete on the prompt that appears.
Plug in your charger
Plug in your iPhone or iPad and note the initial battery percentage. If it shows very little or no charge yet it had charge before turning off, then it could be a battery problem. In this case unplug your iPhone and let it drain to zero. Use a good charger and let it charge to 100%. Once it is fully charged, unplug it and start using it normally while keeping your eye on the battery. If it turns off instantly, check out our guide on calibrating the iPhone battery before you think of replacing. If this isn’t the issue, read on.
Reboot
Another fix you can try when your iPhone 6 randomly turns off and won’t turn back on is to reboot your iPhone. Follow the steps below to reboot:
- On iPhone 6 or an older device, hold down the sleep/wake button together with ‘Home’ button simultaneously for about 5 seconds. On iPhone 7 or later, press the sleep/wake button with ‘volume down’ button both at the same time.
- While holding both buttons, your phone screen will go blank, and then an apple logo appears.
- Release the buttons when the logo appears. Leave until it finishes to reboot.
Check whether the rebooting has fixed you iPhone problem.
Restore
If all the procedures above have failed, then you should try restoring your iPhone or iPad in iTunes. You can also do it in iCloud but iTunes is much better and faster.
- Connect your iPhone to Mac or Windows PC
- Open iTunes and click on the Device options that is located at the top left
- Click on Back Up Now and wait for the backup to finish
- Click Restore iPhone and wait for the process to complete
Once it is done, resume using your iPhone normally while watching out for its behavior. If it doesn’t work, then your iPhone could be having a hardware issue and the next step is the only practical solution.
Upgrade or downgrade to a more stable iOS version
If your iPhone 6 shuts off with battery left on and you recently updated to the newest iOS version, then this could be the problem. The same can also be said if you are running a beta version of iOS when a stable version has been released. If this is the case, follow this procedure to upgrade to a stable iOS version:
- Before updating your iOS, backup your data using iTunes or iCloud.
- Connect your iPhone to Wi-Fi
- On your iPhone click Settings –> General –>Software Update –> Download –> install
- iOS might need more space while updating and therefore it might prompt you to remove some apps temporarily. Click continue when asked to allow it to keep updating. If there is an error message, then one of the reasons is that it does not have enough space even after removing some apps. Try to delete the iPhone content manually.
- Once the update is complete, enter your passcode when asked to do so.
Visit an Apple store
If you have tried the two tips and still the problem persists, then it means your iPhone has a major technical problem. Consider seeking further help from Apple Store near you. If there is none near you, then contact Apple and they will guide you on what to do. If you have AppleCare protection plan, you will have your iPhone fixed quickly without paying extra. However, if you don’t you will be charged for the repairs.
Last word
Hopefully, you’ve managed to solve the problem using any of the steps outlined above. If you used any other fix apart from these one’s please leave it in the comment below. What has worked for you could save many other people. Also check out our other tutorials on iPhone battery problems.
Alex is an IT technician who shares his experiences with Apple devices occasionally. He has a collection of Apple devices (from iPhone 4) and has recently started trying out Android.
IG: @I M_Alex