Pinterest may, sometimes, crash or fail to work for various reasons. From our experience and research, all these issues can be fixed except when the app’s servers are down. In this case, the developers will fix the problem.
Pinterest is not working on your Android phone due to:
- Issues with the app’s server
- Build up of cache
- An outdated app
- Outdated or incompatible operating system version
Pinterest is not working – The troubleshooting guide
To get Pinterest back running when it is not working, you should use some of the solutions we have covered below.
1. Server issues
The most common reason Pinterest is not working on your phone is server problems. These are basically issues with the platform that hosts the application. To test if this is the reason, try accessing Pinterest.com from your browser.
You can also check Pinterest’s server status by visiting the is it down right now website. It has up-to-date information about the servers’ status. You should also try accessing the app from another device.
If neither is working, then it is a server issue.
2. Clear Pinterest cache
Cache build-up is one of the most common reasons the Pinterest app is not working or showing images. Instead, the app will keep crashing every time you open it.
Pinterest accumulates cache data on your phone from loading images and videos. The data is temporarily stored on your phone to make instances of the app run faster.
You can erase the cache data by doing the following:
- Tap on Settings.
- Tap on Apps & Notifications.
- Tap on Manage Apps to display all the apps installed on your phone.
- Tap on Pinterest to open it and then Storage and Cache.
- Finally, tap on the Clear Cache button to erase cache data.
3. Clean your phone storage
Another reason why your Pinterest app is not working is that your device’s memory is full.
Since Pinterest requires enough memory allocation to function properly, you’ll have to delete unnecessary apps and files to create space. You can also clear or save data on iCloud or other file storage apps. Another tip for creating more space on your iPhone is to delete duplicate photos.
4. Update the Pinterest app
Pinterest, sometimes, may crash if it is outdated. You may have, at some point, skipped the notification to update the app.
However, you can download an updated version directly from Google Play Store or the App Store. Follow this guide:
- Go to Google Play Store if you are using Android or App Store if you are using an iOS device.
- Search for Pinterest on the search bar.
- If an OS update is available, tap on the Update button. Wait until it is downloaded and installed on your device, and then you can open the app again.
5. Restart your phone
System glitches and bugs are common both on iOS and Android devices. They may be why the Pinterest app is not working on your phone. However, they also happen to have some of the simplest fixes -one is restarting your phone.
To restart an Android phone:
- Press the power button until the power off menu appears on the screen.
- Tap on Restart.
- Wait for a few minutes until the Android logo displays on the screen.
Alternatively, here are steps on how to restart your iOS device:
- First, press and hold the Volume and Side buttons until the power off slider appears on the screen.
- Drag the power slider and wait for 30 seconds before it turns off.
- Wait for three minutes before turning it on by pressing and holding the side button until the Apple logo appears.
6. Update your phone
The Pinterest app keeps crashing if you try running it on an outdated operating system. In this case, Pinterest is not compatible with your phone. Therefore, you need to follow these steps to update the app:
- Go to Settings.
- Scroll down the Menu and choose the System.
- Tap on System update and check whether a new OS version has been released. If so, tap on download and wait until it is fully installed.
- Your phone will restart
You can now run Pinterest on this updated OS version.
Stephanie is a tech writer with over 3 years of experience covering How To’s, Troubleshooting, and many other topics related to iOS, Windows, and Android. When she isn’t writing, Stephanie is either walking her dog or traveling.