You readily connect your Spotify to your earpiece, aux, or Bluetooth device, ready to jam to your playlist, only to realize that you have been logged out of your account.
The situation could be especially frustrating if you wanted to listen to music after a long day. So, why are you logged out of your Spotify account?
What initially comes to your mind is that your account has been hacked. However, it is more than that. Getting forcibly logged out of Spotify is a common issue, and we’ll show you how to fix it.
Why Spotify logged you out of Premium
Payment issues are mainly the main reason you are logged out of your Spotify Premium account. When your premium subscription expires, you will be logged out of your account if you do not pay on time. The same happens if you cancel your Premium account and its expiry date passes.
Note that if you change your password on one device, Spotify will automatically log you out from all the other open instances of the app. This feature is mostly a security measure.
Has Spotify signed you out of all devices?
If you notice Spotify has logged you out of all your devices, the password has probably been changed by one of the users. Spotify will email you to notify you that the password has been reset and confirm the process.
If you are the one who changed the password, you can ignore the message. If not, you should contact the Spotify support team to fix the issue. Chances are that your account is hacked, or multiple users have changed the password.
Alternatively, you can update the app because it may be experiencing system glitches. Check for any new updates on Google Play Store for Android or App Store for iOS devices. If there is a Spotify update, download and install it on your device or PC and check whether you can log in again.
Is Spotify hacked?
Sometimes, you may be signed out of your Spotify account because it has been hacked.
Check your account for an email from Spotify asking you to change your password. In this case, you should change to a more secure password that won’t be hacked easily.
How to log back into your Spotify account
The first step to logging back into your Spotify account is to check the app’s status on their Twitter account. You will have to wait until the issue is resolved if it is down for everyone. If not, you should contact the Spotify support team to look into the issue.
If you are logged out of your account due to a password change, you should reset the password using the following steps:
- Launch your Spotify app on your phone or website on your web browser.
- Tap on Settings with the gear icon on the upper right side of the home screen.
- Tap on Account.
- On the left menu, select the Change Password option. If you cannot access your account due to a password change, click on the Reset Password link.
Remember to notify other users that you have changed the password so they can log in to their other devices. It is also a preventive measure against hackers trying to access your account.
If changing passwords is not enough for you, you can remove unknown devices connected to your account through the following steps:
- Launch Spotify on your device or web browser.
- Tap on Settings with the gear icon.
- Tap on the app option on the Settings menu.
- Tap on the Remove Access option to remove any unknown devices.
Once you have reset the password and removed unknown devices, tap on the Settings icon and then Sign Out Everywhere at the bottom of the Settings page.
With these tips, you can fix the issue where you have been signed out of Spotify by changing the password or where you can’t tell the reason.
Stephanie is a tech writer with over 3 years of experience covering How To’s, Troubleshooting, and many other topics related to iOS, Windows, and Android. When she isn’t writing, Stephanie is either walking her dog or traveling.