Audible not compatible with iPhone? Here’s the fix

If you have issues with the Audible app for iPhone, we have a couple of working solutions to help you out. It could be Audible is not downloading, stops working suddenly, or is not playing. When this happens, you will sometimes get a message that Audible is not compatible with your iPhone.

Why Audible is not compatible with iPhone

The latest Audible app only works on iOS 15.0 or later versions. So, if your iPhone runs a previous version of iOS, it won’t be compatible.

Also, the Audible app is not compatible with iPads running iPadOS below 15.0. So, if your device can’t update to iOS or iPadOS 15.0 or later, you will have to upgrade to continue using the Audible app.

Why Audible app is not working

The Audible app will malfunction for diverse reasons, making it hard to pinpoint the exact cause of a problem. So, we’ll take you through the common issues below:

  • The server is down: When the servers fail, there’ll be no communication between the app and the server. So, the app can’t retrieve any data you request; hence, it shuts down.
  • Poor internet connection: The internet is the main communication medium between the app and server. So, if your internet is poor or unavailable, the app won’t work.
  • Cache build-up: When your stored cache data and the latest app data conflict or the cache data becomes corrupted, the app will start to misbehave.
  • Geographical restriction: If the app is blocked in your region, it won’t work.
  • Incorrect date and time: Some apps fail to work when your iPhone’s date and time settings are incorrect.

Read: How to add Audiobooks to iPhone

How to fix Audible is not working on iPhone

The solutions to the issues mentioned above include:

1. Wait

If the Audible server is down or under maintenance, you have no choice but to wait until it gets the service back online.

2. Force close the Audible app

There’re times when your Audible app freezes and stops working suddenly. The solution here is to force close the app and relaunch it. Use the guide below:

  • If your iPhone has a home button, double press the home button.
  • For iPhones without a home button, go to the home screen and swipe up, then stop at the center of the screen to access all the running apps.
  • Swipe right or left until you find the Audible app.
  • Swipe up the Audible app to force close it.
  • You can restart your device before opening Audible to see if it’s working.

3. Check your Internet

You can troubleshoot when your internet connection is weak or unavailable by restarting your Wi-Fi router. If that doesn’t work, switch to your mobile data network or another ISP network. Also, you can ask a friend or family member to hotspot their internet if it’s working.

Confirm your device is not on Airplane mode or has disabled Wi-Fi and mobile data.

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4. Reinstall the Audible app

Since iPhone doesn’t have an option to clear cache, uninstalling and reinstalling the app is the only way to create fresh app files. To do that, press and hold the Audible app on your home screen until it starts to wiggle. Next, tap the little cross button.

After removing the app, go to the App Store and search for the Audible app. Download and install it on your device. Log in to your account and see if the problem is fixed.

5. Update Audible

You need to keep your Audible app up to date to avoid bugs and glitches that hinder the app’s performance. Here is how to update Audible on iOS:

  • Open the App Store.
  • Tap on the search bar.
  • Search for Audible.
  • Tap on the app.
  • If there’s an update, tap on it to download.

6. Update your device

An outdated operating system is not only prone to bugs that prevent apps from working but also malware and viruses that threaten the device’s security.

Follow the guide below to update your device:

  • Launch “Settings” on your iPhone.
  • Tap on “General” and select “Software Update.”
  • Download any available updates.

7. Use a VPN


If Audible is not downloading or working because of geographical restrictions, download a VPN on your device and use it to change location. Next, try to download or use Audible and see if it works.

8. Delete and re-download the title

If you encounter a playback issue with a specific title, it could be the download is incomplete, corrupted, or has quality issues. The best solution is to delete the title and then re-download it. Here is how to do it:

  • Go to your Library and find the title you want to remove.
  • Swipe across the title from right to left, then tap “Remove from Device.”

Next, change the download quality setting using the steps below:

  • Launch your Audible app.
  • Tap on “Profile” in the bottom-right corner.
  • Tap the gear icon in the top-right corner.
  • Tap on “Data & Storage.”
  • Under “Download by Quality,” select another quality format.

Also, you should change the download by settings. Here’s how:

  • Open your Audible app.
  • Tap on “Profile” in the bottom-right corner.
  • Tap the gear icon in the top-right corner.
  • Tap on “Data & Storage.”
  • Under “Download by parts,” tap on an option that’s not checked.


With these tips, you can easily solve different Audible issues. Including and not limited to Audible is not compatible with iPhone or Audible is stuck on preparing iPhone. Try them out and see if your problem disappears.

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