How to Delete your Citizen App Account

Citizen is a mobile app that sends safety alerts near you. The app was initially developed to create awareness of the real-time crisis, track family and friends, and reach out to crisis responders.

You can get real-time updates and live coverage of incidents in your neighborhood. The app allows you to leave comments and send messages. Citizen also sends alerts from 911 calls, posts, and emergency medical services using their R1 radios.

If you no longer need the services the Citizen app offers or are tired of the never-ending alerts, you have to disable your account before deleting the app from your device.

How to delete the Citizen app account

One way of deleting your Citizen app account is by contacting the company through

The other is through these steps:

  • Tap on the profile icon on the bottom right of the app’s home screen.
  • Locate and tap Accounts.
  • Scroll down to Close Account and tap on it.
  • Follow the steps provided to terminate the account.

Related: What is the Tracking Notifications app on iPhone?

How to delete messages from the Citizen app

The Citizen app allows you to add and send direct messages to friends or people within your region.

Additionally, you can send messages to people in your contacts through the app. if you wish to delete a message, contact the company’s support team for assistance.

Alternatively, head to All Messages in the settings and select delete all messages.

To delete your videos from the Citizen app:

  • Launch Citizen.
  • Tap your profile at the bottom-left of your home screen.
  • Tap Broadcasts then go to All Broadcasts.
  • Find the video you want to delete.
  • Click the three dots then Select Delete Video.

How to delete the Citizen app from your phone

Now that you’ve deleted your account, follow these steps to delete the app.

On iPhone

  • Go to the App Library
  • Search for the Citizen app
  • Touch and hold the app then tap Delete
  • Tap Delete once more

On Android

  • Open Google Play Store on your Android device
  • Search for Citizen. Alternatively, tap your profile icon, go to Manage apps & devices > Manage then select Citizen.
  • Tap Uninstall

Related: 3 ways to track an iPhone’s location

Frequently asked questions about the Citizen app

Whether you’ve been using the app for a while or just deleted it after a few tries, here are some of the most common questions people have about Citizen.

How does the Citizen app get info?

The Citizen App uses radio antennas or R1 radios to get real-time information. The radios are placed in major cities such as New York, Baltimore, Los Angeles, Chicago, and Minneapolis.

The app then uses software to filter out information from 911 calls, fire department, and transit and airport security.

An artificial intelligence system then pushes notifications to the user near the report. It briefly describes the incident, the address, and the distance between the user and the event.

Is the Citizen app no longer free?

Users can download and use the Citizen app at no extra cost. From time to time, you may be prompted to try out some of the services offered through the premium version. If you accept, you will be charged once your free trial ends unless you cancel the subscription.

The benefit of using the paid Citizen Premium is that it allows you to connect to a Citizen Agent anytime via video call, audio or messages whenever you are in an emergency.

They also occasionally check up on you to confirm whether you are safe. Furthermore, it has a live monitoring feature that monitors your location and any danger within your surroundings.

Final words

The Citizen app has helped many people by providing alert notifications and emergencies. They get information from 911 calls and app users through their radio antennas. You can also add, search and send messages to friends and people within the region.

The app is free and you can download and use it without charge. For extra features, you can subscribe to their premium feature.

If you are tired of the app’s notifications, you can delete the app or the account using the steps mentioned above by contacting their customer support agent.