When trying to install or update Apple software including iTunes, iCloud, Apple Mobile Device Support, Bonjour, or Apple Application Support, you may get an error There is a problem with this windows installer package. A program required for this install to complete. If this is the case, then there is an error with the windows installer package of the software you are trying to install or update. In this article, you will learn how to fix this iTunes or iCloud installer error in Windows 10 so that you can install or update your software easily.
How the Windows Installer Package Works
Updating or installing any program in any version of Windows, whether 7 or 10, should be easy. Very few programs need the administrator’s permission. However, in some instances problems might arise such as the network error or if the installation process stopped abruptly. In any of these cases, you might see a message indicating that there is an error with this Windows installer package.
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Now that you have known the origin of this error, I will walk you through the troubleshooting process until you find a solution that works well. By the end of these processes, you should be able to update or install iTunes, iCloud or other related software easily. However, if you still can’t then make sure to leave a comment.
Repair the software
Press the Windows Start Button and type in Control Panel then click to open it. Select Uninstall a Program under programs then click on the program that is giving you problems to install or update. On the menu of this window, you will see Uninstall and either repair or change. Select repair to fix the program or change if repair isn’t available. Follow the wizard to successfully repair or change iTunes, iCloud, or whichever program is causing the issue.
Uninstall, then reinstall the software
Open the Control Panel and click Uninstall a Program. Select the program you wish to remove and hit the Uninstall link. Follow the uninstall wizard until you have completely removed the program. Now double click on the setup file of the program you were trying to install in the first place and follow the installation button until it is installed properly.
Download a new program set up file
If you have tried reinstalling the program from the downloaded setup file without success, then the problem could be the setup file. This occurs when it is corrupted while downloading, maybe by a poor internet connection which caused it to fail downloading some files. If this is the case, then visit the download page from where you downloaded the software and download it again. Make sure to save it in a new folder this time. Once you have downloaded it, simply double click to run the installation manager.
Run the program install and uninstall troubleshooter
If you still can’t install the program after downloading a fresh version of the install, then you need to run a program Install and Uninstall troubleshooter. Follow these steps to download and use the troubleshooter.
- Visit Microsoft’s download page to download the Program Install and Uninstall troubleshooter.
- Double click to run it. If you know the problem, choose to select the fixes. However, it is best to let the program detect problems with your installation tool by itself.
- Select the problem you are facing, between installing and uninstalling iTunes or any program.
- The tool will automatically scan for issues and apply fixes.
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Now you are an expert in Windows installer issues!
By now, you know quite a lot about Windows installer and you can practically solve problems not just on Apple Software, but other software in general. Should you be encountering another issue with your iPhone, just search our website and you will find it.
Have you managed to fix this Windows iCloud and iTunes installer error? Share with us your experience and whether or not your Apple software update or installation is now working seamlessly. If iTunes or iCloud still won’t install, let us know.
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Alex is an IT technician who shares his experiences with Apple devices occasionally. He has a collection of Apple devices (from iPhone 4) and has recently started trying out Android.
IG: @I M_Alex