iTunes keeps asking for password! The fix

by
iTunes

There are many reasons as to why iTunes keeps asking for a password. It can either be when you are trying to download a new app or it might be an issue with the iOS update.

Sign In iTunes

If you are facing such a problem, you are in the right place.

Solution 1: Update iTunes

Whenever iTunes is not up to date, it keeps on asking for a password continuously. To fix this, you will have to update it depending on the platform you are using.

On iPhone, iPad or iPod

  1. Launch the App Store app.
  2. Search iTunes on the search bar.
  3. Click on ‘Update’ if there is an update available.

On PC

  1. Launch the iTunes app.
  2. Click on ‘Help’.
  3. Select ‘Check for Updates’ from the drop-down list.
  4. Click ‘Install’ if there is an update available.
  5. Restart the PC to complete the update.

On Mac

  1. Launch the iTunes app.
  2. Click on ‘iTunes’.
  3. Click on ‘Install’ if there is an update available.
  4. Restart the PC to complete the update.

Solution 2: Update iOS

Apple is known to have bug fixes in each of its new updates. If the password problem is being caused by a bug, the best way to resolve this is by updating your iOS to the latest one.

On iPhone, iPad or iPod

  1. Make sure your charge is above 60%.
  2. Launch Settings, tap ‘General’, and then tap ‘Software Update’.
  3. Tap ‘Download and Install’.
  4. Enter your Apple ID and password to start the update.

Solution 3: Update your apps

When an app fails to update for the first time, it might still try to update itself in the background. This will prompt the phone to keep on asking for the iTunes password. To fix this, do the following:

On iPhone, iPad or iPod

  1. Launch the App Store.
  2. In the sidebar, click ‘Updates’.
  3. Click ‘Update All’ just in case it’s an out of date app that is causing the repetitive login issue.

Solution 4: Sign out of your iCloud

iTunes and iCloud share the same password. If iCloud’s configuration is wrong, iTunes will, in turn, keep on asking for a password. To fix this, you will have to sign out of your iCloud and then sign in.

On iPhone, iPad or iPod

  1. Launch Settings and tap on your name.
  2. Scroll down and tap on ‘Sign Out’.
  3. Enter your Apple ID password and tap ‘Turn Off’.
  4. Tap ‘Sign Out’.
  5. Tap ‘Sign Out’ again to confirm that you want to sign out of iCloud.
  6. Reboot your device.
  7. Open the Settings app.
  8. Tap ‘Sign in’ to your device.
  9. Enter your Apple ID and password.
  10. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

On Mac

  1. Launch the Apple menu and click on ‘System Preferences’.
  2. Click on the Apple ID, then click ‘Overview’. If you use macOS High Sierra or earlier, click ‘iCloud’.
  3. Click ‘Sign Out’.
  4. Reboot your device.
  5. Launch the Apple menu and click on ‘System Preferences’.
  6. Click ‘Sign In’.
  7. Enter your Apple ID and password.
  8. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

Solution 5: Change your Apple ID password

This problem might persist, even after keying in the right password. Since your Apple ID is linked to iTunes, you should change its password.

On iPhone, iPad or iPod

  1. Launch Settings, click on your name, and tap ‘Password & Security’.
  2. Tap ‘Change Password’.
  3. Enter your current password or device passcode, then enter a new password and confirm the new password.
  4. Tap ‘Change Password’.
  5. Sign in with your new Apple ID password to access Apple features and services.
  6. Launch Settings and tap on iTunes & App Store.
  7. Enter your updated Apple ID and password.

On Mac

  1. Launch the Apple menu and click on ‘System Preferences’, then click ‘Apple ID’.
  2. Click ‘Password & Security’.
  3. Click ‘Change Password’. Before you can reset your Apple ID password, you’ll be required to enter the password used to unlock your Mac.
  4. After changing your password go to the Apple website.
  5. Click on ‘Account Settings’ and then click ‘Apple ID and password’.
  6. Enter your updated Apple ID and password.

Solution 6: Reset settings

One setting might be the cause of the password issue. To resolve this, you will have to reset the settings.

This will undo all the settings on your device. However, all your data will remain intact.

On iPhone, iPad or iPod

  1. Launch Settings.
  2. Tap on ‘General’ and then tap ‘Reset’.
  3. Tap on ‘Reset All Settings’.
  4. Enter your device password to start.

Conclusion

iTunes asking for a password repetitively is a common problem among Apple users. The solutions listed above will enable you to resolve it. If you have any questions surrounding this topic, let us know in the comments below.