Is your iPhone connected to the internet but you cannot visit websites on Safari? In this post, I will show you how to fix the “Safari cannot open the page because your iPhone is not connected to the internet” error.
After updating to the latest version of iOS, you may encounter a problem on your iPhone or iPod which states that you cannot access webpages on Safari because you aren’t connected to the internet. This is despite being connected to the internet on mobile data or Wi-Fi.
Also Read: How to save webpages on Safari easily
In some cases, the issue may occur when connected to mobile data but your browser will work find on Wi-Fi. If you are experiencing this problem only on Safari but the other apps including other browsers are working fine, then use the following solution.
How to enable cellular data on Safari in iOS 9
- Close Safari
- Open Settings
- Go to Cellular
- Select Use Cellular Data for
- Scroll down until you find Safari
- Toggle it to ON position
- Close the settings app and open Safari
If you are using iOS 10 and above, then use the following steps
How to enable cellular data on Safari in iOS 10, 11
- Close Safari
- Open Settings
- Go to General
- Select Mobile Data
- Scroll to Safari
- Turn the toggle ON
If the other apps are also having a similar problem, make sure they are toggled to the ON position in this section too, since it is responsible to select which devices will have access to the internet.
If the problem occurs when you are connected to Wi-Fi, you need to troubleshoot your Wi-Fi using the methods below.
- Check Network Settings: Ensure the Wi-Fi icon is showing up on your iPhone and that other apps are working. You can also check on a separate device to confirm the problem with the router and not your device. Restart the router and reconnect your iOS device again.
- Switch to Airplane mode, then go to settings and select Airplane mode. Wait for a few seconds before reverting it to the Off position. Check if your Wi-Fi works.
- Restart your iPhone: It is amazing how many problems can be resolved by restarting your iPhone. When everything else has failed, simply restart it.
Hopefully, you have been able to access webpages on Safari once more after enabling its internet connection. If you still face another issue, let me know in the comment section below.
Alex is an IT technician who shares his experiences with Apple devices occasionally. He has a collection of Apple devices (from iPhone 4) and has recently started trying out Android.
IG: @I M_Alex